99kk Terms and Conditions – Complete Terms of Use & Policies

By using the 99kk (hereinafter referred to as the "Platform" or "we") website and related applications, you agree to these Terms & Conditions. These terms apply to users in Bangladesh.

99kk is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and other gaming services. By using the platform, you confirm that you have read and agreed to these terms.

These Terms & Conditions should be read together with 99kk's Privacy Policy and Responsible Gaming Policy, both of which are considered an integral part of these terms.

To open an account with 99kk, the following conditions must be met:

• You must be at least 18 years old. KYC documents may be requested for age verification.
• Each individual may register only one account. Opening multiple accounts on the same device, IP address, or payment method is not permitted.
• All details — including your name, date of birth, mobile number, and email — must be accurate and truthful.
• You must agree to 99kk's terms and conditions at the time of registration.
• Accounts are for personal use only — commercial use is not permitted.

After registration, 99kk may request KYC verification at any time. You will need to verify your identity by submitting a copy of your national ID or passport. Completing KYC is mandatory before any withdrawals can be processed.

99kk supports multiple payment methods for deposits, including bKash, Nagad, and Rocket. The following rules apply to all deposits:

• The minimum deposit amount is ৳200. The maximum limit varies depending on the payment method.
• Deposits are typically credited to your account within 2 to 5 minutes.
• Deposits must be made from your own account only. Payments from third parties are not accepted.
• If a deposit fails to reflect, notify us via live chat within 30 minutes and provide the transaction ID.
• No processing fee is charged on deposits. However, charges from your payment service provider may apply.

Deposited funds are for gaming purposes only. Using 99kk for money laundering or any other illegal activity is strictly prohibited and may result in legal action.

When it comes to withdrawing winnings, 99kk follows the policies outlined below:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 5 to 15 minutes.
• Withdrawal requests cannot be processed until KYC verification is complete.
• Deposits and withdrawals should be made through the same payment method.
• To withdraw bonus funds, you must first meet the specified wagering requirements.
• Daily withdrawal limits are determined by your account's VIP tier.

99kk reserves the right to carry out additional verification for unusual withdrawal requests. If fraud is suspected, the withdrawal may be temporarily held pending investigation.

99kk regularly offers a range of bonuses and promotional offers. While these are open to all members, there are some important things to keep in mind:

• Each bonus has its own wagering requirement, which is clearly stated in the respective bonus offer.
• Bonuses may only be claimed once, unless otherwise stated.
• Multiple bonuses cannot be claimed from the same household or device.
• Bonuses must be claimed within a specified time window — any unclaimed bonus will be automatically cancelled upon expiry.
• A maximum bet limit may apply when wagering with bonus funds — typically up to 10% of the bonus amount.
• Winnings from free spins or free bets may also be subject to wagering requirements.

For referral bonuses, the referred person must be a genuine new member who completes their first deposit. Any attempt to claim a bonus by using your own referral link to open a new account will be treated as fraud.

99kk reserves the right to modify or cancel any bonus offer. Members will be notified in advance of any changes to ongoing campaigns.

The following rules apply when betting on 99kk:

• Once a bet is placed and the game has started, it cannot be cancelled.
• 99kk reserves the right to void any bets placed due to odds errors.
• In in-play betting, a bet may be voided if the event in question has already occurred due to latency delays.
• If a match or event is cancelled, the bet amount will be refunded.
• If a selection in an accumulator bet is voided, that selection will be counted as 1.0.
• Accounts may be subject to investigation if suspicious betting patterns are detected.

Sports Betting results are sourced from independent data providers. In the event of any dispute, the official result will be considered final.

The following activities are strictly prohibited on 99kk. Any such activity, if detected, will result in permanent account closure:

• Claiming a bonus or promotion multiple times by creating more than one account.
• Creating or operating an account using another person's identity.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Using automated software or bots to play games.
• Colluding with other members to manipulate the betting system.
• Using the platform for money laundering or any other financial crime.

99kk reserves the right to temporarily suspend or permanently close a member's account in the following circumstances:

• Where clear evidence of a terms violation has been found.
• If KYC verification has not been completed or incorrect information has been provided.
• Unusual or suspicious transaction patterns are detected.
• At the member's own request (self-exclusion).
• Extended inactivity on the account (typically more than 1 year).

If there is a valid balance in the account at the time of closure, it will be returned once the investigation is complete — provided it is not subject to forfeiture due to a terms violation. Members who wish to voluntarily close their account may contact support to do so.

99kk takes the protection of members' personal data very seriously. For full details on how we collect and use your information, please refer to our Privacy Policy Available on the page.

• Information provided at registration is used solely for service delivery and KYC purposes.
• Your personal information is never sold or shared with third parties.
• Information may be disclosed to relevant authorities where required by law.
• Members may request correction or deletion of their personal information.

Your browsing data and gaming patterns may be used to improve the platform and prevent fraud.

99kk places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment — not addiction or financial hardship.

• Deposit Limit Setting – set daily, weekly, or monthly deposit limits.
• Self-Exclusion – take a break ranging from 7 days to a permanent pause.
• Reality Check – receive periodic reminder alerts while you play.
• Users under the age of 18 will not be permitted to open an account.

If you have any concerns about your gaming, contact the 99kk support team or Responsible Gaming Visit the page.

99kk reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or push notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you disagree with any changes, you may close your account and withdraw your balance.

If you have any questions or need clarification about our terms, please contact the 99kk support team: