Last Updated: January 2026

99kk Privacy Policy – Our Commitment to Protecting Your Information

This page provides a detailed explanation of how your personal information is collected on 99kk, why it is collected, where it is stored, and how it is kept secure. It may take a moment to read, but it is important to know.

256-bit
SSL Encryption
Never
Sale to Third Parties
24/7
Data Security Monitoring
GDPR
International Standards Compliance

Key Points of the Privacy Policy

A quick overview of how 99kk handles your data

Purpose of Data Collection

99kk collects information solely to provide services, verify accounts, and ensure security. No unnecessary data is ever requested.

Data Security Technology

Through 256-bit SSL encryption, encrypted databases, and regular security audits, 99kk keeps members' data protected to the highest standard.

Your Rights

Every member has the right to view, correct, or request deletion of their personal information. 99kk respects and upholds this right.

No Third-Party Data Sharing

99kk never sells members' personal data to third parties. Information is not shared for any purpose other than legal obligations.

Cookie Policy

99kk uses cookies to enhance your experience on the platform. The types of cookies we use and their purposes are detailed on this page.

Data Retention Period

Data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal requirements.

1

Introduction & Scope

Welcome to the 99kk platform. This Privacy Policy explains how 99kk handles your personal information. By using the website or app, you are considered to have agreed to this policy.

This policy applies to all members, visitors who have not registered, and anyone using any 99kk service. Users from Bangladesh are fully covered under this policy.

99kk follows international data protection standards, and this Privacy Policy has been shaped by the principles of GDPR, while taking into account the local context for users in Bangladesh.

This Privacy Policy is the property of 99kk Terms & Conditions and Responsible Gaming Should be read alongside the policy. These documents complement each other.

2

What Information Is Collected

99kk collects several types of information, broadly falling into two categories — what you provide directly, and what is collected automatically.

Identity Information

Full name, date of birth, national ID number (for KYC), and photo. These are collected during registration or the KYC verification process.

Contact Information

Mobile number and email address. Used for account verification and important notifications.

Financial Transaction Information

Deposit and withdrawal history, and payment methods used (mobile number). 99kk does not store full card numbers or bank account details.

Gaming Activity Data

Betting history, preferred games, and session duration. Used for platform improvement and responsible gaming monitoring.

Device & Technical Information

Device type, operating system, browser, and IP address. Used for security and fraud prevention.

99kk never stores passwords in plain text. Passwords are always stored in hashed and encrypted form. No 99kk staff member can view your password.
3

How We Collect Your Information

99kk collects information in several ways. Each method is explained transparently below:

  • Directly from you: When filling in the registration form, submitting KYC documents, communicating via support chat, or updating your account settings.
  • Automatically: When you log in or browse the platform, information is collected through your device details, cookies, and log files.
  • During Payment Processing: The necessary payment details are collected when you transact via bKash, Nagad, or any other supported payment method.
  • From Third-Party Verification Services: Identity verification data processed through approved KYC service providers.

99kk does not collect information about you from any social media platform, nor does it track your activity on other websites. Only your activity within the 99kk platform itself is monitored.

4

Purpose of Data Use

99kk uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Creation & Management: Using registration details to create accounts, verify logins, and manage profiles.
  • Payment Processing: To ensure accurate transactions during deposits and withdrawals.
  • KYC & Legal Compliance: To verify identity, confirm age, and comply with Anti-Money Laundering (AML) regulations.
  • Security & Fraud Prevention: To detect and prevent account hacking, duplicate accounts, and suspicious activity.
  • Responsible Gaming Monitoring: To identify unusual or high-risk gaming patterns and alert the member or apply limits accordingly.
  • Customer Service Improvement: Using support ticket history to provide you with better, more informed assistance.
  • Platform Development: Analysing which features are most used and identifying issues on specific pages to continuously improve the platform.
  • Relevant Communications: To send important updates, transaction confirmations, and offers tailored to member preferences.
You have the option to opt out of marketing communications at any time. Every marketing email includes an unsubscribe link, and members can also update their notification preferences directly from account settings.
5

Data Sharing Policy

99kk never sells members' personal data to third parties. However, there are specific situations where sharing information may be necessary:

  • Payment Processors: The information needed to complete transactions is shared with bKash, Nagad, or other payment service providers. They are also bound by their own privacy policies.
  • KYC Service Provider: Information may be shared with authorized third-party KYC services for identity verification purposes.
  • Legal Authorities: Information may be disclosed in response to court orders, legal investigations, or valid requests from regulatory authorities.
  • Technology Service Providers: Limited information may be shared with approved providers for server hosting, cloud storage, or cybersecurity services. These providers are bound by strict confidentiality agreements.
99kk does not share your information for any reason beyond those listed above. Your data is never sold or transferred to any advertiser or data broker.
6

Data Security Measures

99kk uses multiple layers of security to protect your data. This isn't just a claim — it's put into practice every single day.

  • SSL Encryption: All website and app traffic is encrypted with 256-bit SSL. No third party can read any data transmitted between your browser and our servers.
  • Encrypted Databases: Data stored on our servers is also encrypted. Even in the event of unauthorized server access, the data cannot be read.
  • Access Controls: Within 99kk, staff can only access the information necessary for their specific role. Access to the full member database is strictly limited.
  • Regular Security Audits: Third-party cybersecurity experts regularly audit the platform for vulnerabilities, and any issues found are resolved promptly.
  • Multi-Factor Authentication: Members can enable two-factor authentication to add an extra layer of security to their account.
  • AI-Powered Suspicious Activity Detection: Our automated system sends instant alerts whenever it detects unusual login activity or suspicious transactions.

99kk's data protection team is active around the clock. Any suspicious activity is acted on immediately, and the affected member is notified without delay.

7

Cookie Policy

Cookies are small text files stored in your browser or device when you visit 99kk. They are used to enhance your experience on the platform.

Cookies can be deleted or disabled through your browser settings. However, disabling essential or security cookies may prevent certain platform features from working properly.

99kk does not use third-party advertising cookies. No cookies are placed to target ads based on your browsing habits or interests.

8

Your Data Rights

99kk grants members several rights over their personal data. These rights are enforceable in practice:

👁️
Right to Access Your Data

You have the right to know what information 99kk holds about you. Submit a request to support and you will receive full details within 30 days.

✏️
Right to Correct Your Information

You can request corrections to any inaccurate or outdated information, either through your account settings or by contacting support.

🗑️
Right to Erasure

You may request deletion of your data after account closure. However, certain information may need to be retained to fulfil legal obligations.

🚫
Right to Object to Processing

You have the right to object to your data being used for specific purposes, and you can opt out of marketing communications at any time.

To exercise any of these rights support@99kk.lifeEmail us or reach out via live chat. Requests are typically responded to within 7 business days.
9

Data Retention Period

99kk does not retain unnecessary data beyond defined timeframes. Retention periods vary depending on the type of information:

  • Account Information: Retained for as long as the account is active. Even after closure, certain data must be kept for a minimum of 5 years for AML and legal compliance.
  • Transaction History: Generally retained for 5 to 7 years in accordance with financial regulatory requirements.
  • KYC Documents: After account closure, data may be retained for up to 5 years to meet legal requirements.
  • Support Chat History: May be retained for up to 2 years for service improvement and dispute resolution purposes.
  • Cookies & Session Data: Most cookies are deleted at the end of a session. Functional cookies typically persist for anywhere between 30 days and 1 year.
  • Inactive Accounts: For accounts inactive for more than 2 years, 99kk will notify the member before deleting their data, giving them the opportunity to respond.

Beyond legal obligations, 99kk follows a policy of deleting unnecessary data as soon as reasonably possible.

10

Policy Updates & Contact

99kk may update this Privacy Policy at any time. For significant changes, members will be notified in advance via email or push notification.

You can check the "Last Updated" date at the top of the page to see how recently the policy was changed. Continued use of the platform after any update constitutes acceptance of the revised policy.

If you have any questions, concerns, or need clarification about this Privacy Policy, please get in touch with 99kk:

support@99kk.life – For any privacy-related questions
Live Chat – 24/7 Support in Bangla
Privacy-related requests are typically responded to within 7 business days

Control Your Data

99kk believes your data belongs to you — we are simply its responsible custodians. You should have full control over how your information is managed.

Manage from Account Settings

After logging in, you can update your notification preferences, contact details, and privacy settings directly from Account Settings.

Download Your Data

You can request a copy of all data associated with your account by contacting support. This is your right.

Opt Out of Marketing

If you no longer wish to receive promotional emails or SMS, use the unsubscribe link in any marketing message or turn off notifications in Settings.

Data Protection Summary

FAQ

General inquiries about winnings and new accounts

Any winnings from a game are credited to your 99kk account balance instantly – it happens in real time. Your updated balance will be visible as soon as the game ends.

To transfer this balance directly to your bKash or Nagad, you'll need to submit a withdrawal request. Once submitted, funds typically arrive in your mobile banking account within 5 to 15 minutes.

Winnings from bonus funds can only be withdrawn once the wagering requirements attached to that bonus have been met. Winnings from regular real-money bets carry no additional conditions and can be withdrawn directly.

Registering with 99kk is straightforward and takes just 2 to 3 minutes. Go to the registration page, enter your mobile number or email address, and you'll receive an OTP to verify it.

To register, you only need: a mobile number or email address, a strong password, and your date of birth (to confirm you are 18+). That's all it takes to create an account and start playing or making deposits.

KYC verification must be completed before making a withdrawal. This requires a photo of your national ID or passport. This step is in place to protect your account and ensure no one else can operate it in your name.

Play with Confidence at 99kk

Your data is protected, payments are secure, and the entire gaming experience is available in Bengali. Register today and get started on Bangladesh's trusted platform.

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